[04.11.2022] Chat Login Issue

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Luna
Posts: 71
Joined: Mon Dec 13, 2021 7:39 pm

[04.11.2022] Chat Login Issue

Post by Luna »

Hello!

We just wanted to let you know we are aware of the current chat login issue, our host is currently working on resolving this issue.

In addition, we encourage you to report any other issues that you come across.

Thank you!
~Luna, EN Tech Team
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Lilith
Site Owner
Posts: 1616
Joined: Sun Mar 21, 2021 7:11 pm

Re: [04.11.2022] Chat Login Issue

Post by Lilith »

Luna wrote: Mon Apr 11, 2022 6:17 pm Hello!

We just wanted to let you know we are aware of the current chat login issue, our host is currently working on resolving this issue.

In addition, we encourage you to report any other issues that you come across.

Thank you!
~Luna, EN Tech Team
Hi Everyone,

As a late update, our host is having issues finding the problem and has escalated it to their advanced specialist support team. As soon as we have an update we will update you all.

We apologize for the inconvenience. If you are logged into the chat, please do not log out as you will not be able to get back in right now.

Athena
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Lilith
Site Owner
Posts: 1616
Joined: Sun Mar 21, 2021 7:11 pm

Re: [04.11.2022] Chat Login Issue

Post by Lilith »

Athena wrote: Tue Apr 12, 2022 1:30 am
Luna wrote: Mon Apr 11, 2022 6:17 pm Hello!

We just wanted to let you know we are aware of the current chat login issue, our host is currently working on resolving this issue.

In addition, we encourage you to report any other issues that you come across.

Thank you!
~Luna, EN Tech Team
Hi Everyone,

As a late update, our host is having issues finding the problem and has escalated it to their advanced specialist support team. As soon as we have an update we will update you all.

We apologize for the inconvenience. If you are logged into the chat, please do not log out as you will not be able to get back in right now.

Athena
Hello Everyone,

I'm happy to report that after a cache clear, chat login function is working properly again.

Please report it to us if there are any other issues.

Athena
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