[03.22.20] Chat Outage

For announcements regarding known issues and planned site maitenence on the site and their resolutions.
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Xolotl
Posts: 800
Joined: Sun Mar 21, 2021 7:45 pm

[03.22.20] Chat Outage

Post by Xolotl »

We've been working with our host to resolve the chat issue. The chat functionality has been restored, but not all usernames were migrated along with this restoration. We have contacted our host and hope to resolve this soon. In the meantime, making new accounts should bypass the issue until the former database can be restored.
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Xolotl
Posts: 800
Joined: Sun Mar 21, 2021 7:45 pm

Re: [03.22.20] Chat Outage

Post by Xolotl »

The chat has been restored, to an extent. We're still experiencing issues with the chat eating posts, and we're working with the host to resolve this.

Also, any accounts made after April 29 have been lost, please remake your chat accounts if you made out after this date.
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Lilith
Site Owner
Posts: 1616
Joined: Sun Mar 21, 2021 7:11 pm

Re: [03.22.20] Chat Outage

Post by Lilith »

Woke up to another error this morning. Chat is down but I have paged our coder.

As a note our coder isn't paid and isn't a player, so he is doing this between his real life work as a favor. It may take a few hours.

In the meantime please continue to converse and submit characters on the forums.
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Jupiterjones
Posts: 49
Joined: Sun Mar 21, 2021 10:49 pm

Re: [03.22.20] Chat Outage

Post by Jupiterjones »

is the "chat is in maintence mode" showing for everyone?
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TheDagda
Posts: 947
Joined: Sun Mar 21, 2021 7:53 pm

Re: [03.22.20] Chat Outage

Post by TheDagda »

Yes. It's a database issue it seems, and we are working to fix the issue!
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Lilith
Site Owner
Posts: 1616
Joined: Sun Mar 21, 2021 7:11 pm

Re: [03.22.20] Chat Outage

Post by Lilith »

The Chat has been switched to Maintenance Mode while our volunteer coders check the code. This is estimated to take 3 days.
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